Policies

Cancellation Policy

Last updated: July 2026

Plans change — we get it. Cancel 7 or more days ahead for a full refund. Here are the full details, including modifications and no-shows.

01At a glance

Our cancellation terms are straightforward:

  • 7 or more days before pickup: full refund of any amounts paid.
  • Within 7 days of pickup: the deposit is forfeited.

Cancelling early is always the best option — reach out as soon as your plans change.

02Cancelling 7+ days before pickup

If you cancel your reservation at least 7 days before your scheduled pickup, you'll receive a full refundof any amounts you've paid. Refunds are issued to your original payment method; the time for funds to appear depends on your bank or card issuer.

03Cancelling within 7 days

Because exotic inventory is limited and a reserved car is held exclusively for you, cancellations made within 7 days of pickup forfeit the deposit. This covers the lost opportunity to rent the vehicle to another guest on short notice.

04No-shows & late cancellations

Failing to pick up the vehicle without notice is treated as a same-day cancellation and forfeits the deposit. If you're running late or your plans change on the day, contact usright away — we'll always do our best to help.

05Changes & modifications

Need to shift your dates or switch vehicles? We're happy to accommodate changes whenever possible, subject to availability. Reach out early and we'll work to adjust your reservation rather than cancel it.

06Early returns

Returning the vehicle before your scheduled end date does not generate a refund for the unused days. Your rental is reserved for the full booked period.

07Weather & extraordinary events

In the event of severe weather, mechanical issues on our end, or other circumstances beyond anyone's control, we'll work with you in good faith to reschedule or provide a fair resolution. When in doubt, talk to us.

Questions? Contact support

Our team is available around the clock to walk you through any of these policies before you book. Reach out any time.